The Branch Librarians’ Handbook

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About the Book

Libraries are integral parts of communities, and patrons have visited them in record numbers over recent years. According to the American Library Association, 64 percent of people surveyed in the United States have visited their local libraries in the past year. Branch librarians especially are striving to meet the various needs of their communities—in addition to books and Internet access, many branch libraries have videos, books on tape and CD, DVDs, and even art prints available to their patrons.
This handbook covers a wide variety of issues that the branch librarian must deal with every day. Chapters are devoted to mission statements (the Dallas Public Library and Dayton Metro Library mission statements are highlighted as examples), library systems, boards of trustees, friends of libraries, administration, bosses, professionalism, professional organizations, time management, effective supervision, staffs, security guards, computer databases, courier services, branch management, collection development, service desks, homeschoolers, Spanish-speaking patrons, homeless patrons, problem patrons, community, programming, and outreach.

About the Author(s)

Vickie Rivers is the manager of the Saint Andrews Regional Library, a branch of the Charleston County Library System in Charleston, South Carolina. She lives in Mt. Pleasant, South Carolina.

Bibliographic Details

Vickie Rivers
Format: softcover (7 x 10)
Pages: 211
Bibliographic Info: appendices, bibliography, index
Copyright Date: 2004
pISBN: 978-0-7864-1821-3
eISBN: 978-0-7864-8154-5
Imprint: McFarland

Table of Contents

Introduction      1

1. The Mission Statement      3

2. The Library System      6

3. Outside Support for the Library      11

4. The Library Administration and You      14

5. Managing Yourself, Part 1: The Professional      18

6. Managing Yourself, Part 2: The Worker      27

7. Effective Supervision      34

8. Managing Your Staff, Part 1: Getting to Know Them      54

9. Managing Your Staff, Part 2: Day-to-Day Operations      62

10. Managing Your Staff, Part 3: Performance and Other Matters      71

11. Computers and Other Equipment      78

12. Managing the Branch, Part 1: Paperwork and Procedures      83

13. Managing the Branch, Part 2: The Infrastructure      92

14. Managing the Branch, Part 3: In Case of Emergency      106

15. Collection Development      110

16. Service Desks      119

17. Patrons with Special Needs      127

18. Your Community      132

19. Programming      138

20. Outreach      154

21. Your Career Plans      156

Appendices      157

Bibliography      197

Index      199

Book Reviews & Awards

“fills a gap in the literature…handy…lots of information on a variety of topics…recommended”—Booklist; “an excellent addition…highly recommended”—Public Libraries; “clear…very sound advice…strongly recommend”—Catholic Library World; “an excellent resource…organized…user-friendly…useful appendix…well written”—Against the Grain; “interesting yet thoroughly practical…a very good book…well organized…clearly written…readable at all levels…any type of library will benefit from having this work on their shelves. Any librarian, or potential librarian will benefit from its content”—ARBA.